Terms & Conditions
Terms & Conditions
Order Acceptance
Your order is confirmed only when we send a formal order confirmation email to your provided address. We reserve the right to cancel orders for the following reasons:
- Stock shortages (for non-custom Wedding Dresses/Veils).
- Pricing errors (e.g., incorrect sale prices on weddinggownveil.com due to technical glitches).
- Incomplete or inaccurate custom sizing information (we will contact you to confirm details before canceling).
- Suspected fraudulent activity (e.g., invalid payment information, duplicate orders with the same shipping address).
Payment Terms
- We accept major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.
- For custom Wedding Dresses/Gowns, a 50% deposit is required at order placement, with the remaining 50% due before shipping. For standard items, full payment is required at checkout.
- Payment processing is handled by trusted third-party providers—we never store or access your full payment details.
Product Descriptions
We strive to provide accurate, detailed descriptions of our Wedding Dresses, Gowns, and Veils (colors, fabrics, sizes) and high-quality product images. However, minor variations may occur:
- Color Differences: Screen resolution and lighting can cause slight color variations (e.g., “Ivory” may appear warmer/cooler in person). We recommend ordering fabric swatches to confirm color.
- Fabric Variations: Small differences in lace pattern alignment or satin sheen are normal in batch production and not considered defects.
We are not liable for minor discrepancies between product images and the received item, but we will work with you to resolve significant issues (e.g., wrong fabric type).
Limitation of Liability
Our liability is limited to the purchase price of the item(s) you ordered. We are not responsible for indirect, incidental, or consequential damages—including (but not limited to) wedding date delays due to shipping issues, costs of alternative wedding attire, or emotional distress related to order changes.
Updates to Terms
We may revise these Terms & Conditions at any time to reflect changes in business practices (e.g., updated custom production timelines) or legal requirements. Updated terms will be posted on weddinggownveil.com, and your continued use of our website or services constitutes acceptance of the revised terms.